Hackney “cash for keys” scandal scuppered by squatter! (1991)

Hackney Counci’s Housing Department was haven to a host of dodgy dealings in the early 1990s. A number of staff were involved with handing over keys to vacant council flats for cash payments.

The same department had a dubious history – it was also embroiled in a scandal about racism in 1984, after which much seemed to have been done to improve things in that respect.

What happened?

At least 40 council flats across the borough were fraudulently marked as uninhabitable by council staff and then offered to friends and acquaintances for cash payment. (Later estimates suggest 50 flats on Woodberry Down Estate alone). Rent on these flats was then collected by the same staff using bogus rent books.

Alongside this, housing benefit was fraudulently claimed by council staff for bed and breakfast accomodation that was not being used.

Squall magazine estimated that bent council staff had pocketed £20million from all this.

According to MP Diane Abbott, Hackney had “41,000 tenants, 8,000 people on the waiting list and 3,000 homeless.” in March 1991. As well as the highest number of (supposedly) “void” flats in the country…

How it was exposed by a squatter

Text below from Hackney Heckler #10 December 1991:

“Keys for cash” was exposed by a squatter living on Woodberry Down Estate, who was convinced the council were evicting squatters. on the estate illegally.

He became suspicious of the fact that once a tenant left a flat, notices appeared immediately on the doors with a named “Protected Intended Occupier” (PIO). ‘How often is the council efficient enough to fill an empty straight away?’ he asks himself. He then noticed what were meant to be council workers arriving to do up empty flats at 5am in the morning and leaving by 7am!

The only people who seemed to be getting housed were young single men. To find out for sure, he went to the area housing office saying he was the brother to one of those named as a PIO and asked for the keys to the flat. In this way he managed to get the keys and rent books to five flats on the estate!

He decided to contact Janet Jones the then Director of Housing. He told her what he knew, giving her copies of the false PlOs and rent books. She assured him she would look into the whole affair.

However it was obvious he knew too much. A few days later he was confronted in his local pub by three men who offered him £800 and a council flat for life if he returned the keys and rent books and kept his mouth shut. He refused.

At 3am that night they smashed their way into his flat. Rushing into the nearest room where his girlfriend was asleep, they attacked her with baseball bats, only stopping when the man they were after ran at them with a crowbar. The police and ambulance were called as the woman was badly injured in the attack. The police were far from sympathetic, no statement was taken with one of the officers saying “we know what’s going on here, and we can understand if you want to do something about it yourself.”

He tried to get back in touch with Janet Jones who never seemed to be prepared to talk with him. He finally managed to see her, and again told her all he knew including the attack on him and his girlfriend. She seemed very flustered and said she would look into it and contact him in a couple of days. The next thing he heard she had left her £50,000 a year post and was living in Brazil! He decided to tell all he knew to Liberal councillor Colin Beadle who duly contacted the police and media. So that is how the cat got out of the bag!


(Effusive thanks to comrades at Tyneside Anarchist Archive for the scan of this issue of Hackney Heckler, which has been added to our collection of issues at archive.org. Tyneside Anarchist Archive has recently published a brick of a book entitled Anarchism in North East England, 1882 – 1992, which looks amazing.)

It is worth remembering that Hackney Council was extremely hostile to squatters in the late 1980s and 1990s – there a numerous references to them occupying housing that could be given to families and those supposedly more in need of the universal right to a roof over their heads. The council boasted of its huge initiative to evict over 3,000 people from all of its squatted properties by April 1992. (By 1993, there were an estimated 1,152 squatters in Hackney which is a serious reduction. We were still number one in the country though!)

Whilst the squatters were being presented as evil incarnate, council staff were trousering filthy lucre from letting out the very flats they were supposed to be allocating to those in need…

…and ultimately it was whistleblowing by a squatter that put a stop to the corruption!

What happened next?

I’ve not found comprehensive information abot this, but at least 13 staff were suspended and at least five were sacked after a council investigation costing £250,000.

The Hackney Heckler noted that management were treated very differently from frontline workers in the investigation:

A Mr D Evans, manager in the Hall lettings department was found to be pocketing £1,000s to supplement his bloated salary. According to the report “the police treated the matter as a normal case of theft, issuing the
individual with a warning”! He later left his job with no disciplinary hearing, promising to pay back the cash.

Compare this to another case where a housing benefit worker claimed housing benefit from another borough by failing to disclose his employment. He was arrested and charged by the police and sacked by the council. A typical example of the police and council working together, protecting the fat cats at the top while those at the bottom carry the can.

Hackney heckler #10 December 1991

The hostile tone of the investigation was met with resistance from the staff – a hundred of them staged a walkout. This was followed by a one day strike of 500 staff members.

A number of families who may (or may not) have gained council flats in good faith were evicted.

The council then proposed a rent increase of £15 a week, presumably to try and recover some of the costs of all this.

Unsurprisingly the corruption was not limited to “cash for keys”, there was a parallel scandal about recruitment into council jobs.

In 1995 the acting CEO of the council stated that:

In the past five years the council has sacked 110 employees for fraud- related offences, and successfully prosecuted 24.

In the case of job fraud, an investigation of all staff who had joined the housing directorate in the previous two years was begun in November 1993. Of 352 employees investigated, 11 were subsequently dismissed, two resigned and one died who would have been sacked. Two are suspended pending disciplinary action.

Mike craig “ANOTHER VIEW; Hackney’s fraud squad” in the independent

There are a number of press cuttings about “cash for keys” below, which are all culled from the scrapbook of Hackney Community Defence Association for 1991, which Mark Metcalf has generously uploaded to his site.

The council outsourced its housing dept to Hackney Housing in 2006. This “Arms Length Management Organisation” was then rocked by a corruption scandal in 2015, before being taken back in-house. Seven staff were sacked and eight resigned. Throughout the 1990s and noughties a number of Hackney council estates were handed over to housing associations…

Hackney Gazette 10th May 1991
Hackney Gazette 17th May 1991
Hackney Gazette 31st May 1991
Hackney Gazette 7th June 1991
Hackney Gazette 21st June 1991
Hackney Gazette 28th June 1991
Hackney Herald (Council free-sheet) 5th July 1991
Hackney Gazette 19th July 1991

Struggles to save Hackney Libraries

“Cutting libraries during a recession is like cutting hospitals during a plague.”

Eleanor Crumblehulme  (Library Assistant, University of British Columbia, Canada)

Hackney Library staff will be on strike on Tuesday and Thursday this week because of the Council’s plans to make 19 of them redundant. There will be pickets at Dalston CLR James Library, Dalston Lane and Hackney Central, Mare Street, so please go and show your support.

There is an online petition to sign too.

The Council has taken the unusual step of closing all the libraries during strike days.

Libraries are more than bricks, mortar and books. I’ve generally found Hackney Library staff to be very helpful with my often quite esoteric queries and their curation has been spot on over the years. I’ve often stumbled across a random book which has made my day and their CD selection helped to keep me sane during a skint patch after my daughter was born some decades ago…

Whenever there is a financial crunch, libraries are the acceptable bit of public services the Council feels can be diminished or dispensed with. But people feel passionately about protecting these community assets, so there is always resistance. It’s important to remember that the libraries we have today only exist because of the struggles of previous generations.

Previously, in “the fight to save Hackney Libraries”

City Limits

1988: 3 Libraries Occupied for 6 Months

In December 1987 the Council proposed to cut four libraries, two out of three reference libraries and the Schools Project Loan Service. After a series of protests, there was an occupation of three of the libraries planned for the chop on 11th of March. (Howard Road, Somerford Grove, Goldsmiths Row).

From a thesis by Rosemary Illet

Meetings and cultural events were organised in the occupied premises and local estates were leafletted to raise awareness. Library staff continued to work in the occupied Libraries.

In June the Council took the occupiers to court. The hearing was preceded by a mass walk out of council staff which apparently “shut down every white collar intensive service”.

The court awarded the council a repossession order. But this was not acted on until September, when a series of battles took place:

“The time of the eviction was obtained by the simple ruse of ringing the bailiff’s office and pretending to be from the Council. So when the bailiffs, and eventually, eight coppers turned up at Goldsmiths Row Library in Haggerston at about 7:50am on Friday 9th September they found a building filled with 50 people and a picket of 30 outside… they withdrew.”

“Promising to return in an hours time, they then cased Somerford Grove Library where there were about 100 people including TV crews… at this point the Council apparently called the operation off”

“Bookworm revolt” – direct action issue 52

Bailiffs returned to the libraries at 3am on Thursday 22nd September and smashed the doors in, evicting the occupiers. A protest took place later in the day at the Town Hall.

Two of the libraries were then reoccupied:

City Limits

There was a third and final set of evictions on Friday 30th September at 1am, which resulted in two arrests. The three libraries were then permanently closed.

Thanks to Neil Transpontine for the scans from City Limits above. Other sources used:

“Occupational Therapy” – Direct Action issue 49 June 1988 page 5

“Still Fighting” – Direct Action issue 50 July 1988 page 4

“Bookworm Revolt” – Direct Action issue 52 October 1988 page 3

“Libraries Shut In Dawn Raid” – Hackney Union News 1988 page 1

“Outstanding issues: Gender, feminisms and librarianship” 2003 PhD thesis by Rosemary Illet

Photo courtesy of Hackney Archives

1996-1999: Brownswood Library squatted

We now hand over to our comrades Past Tense, who wrote the below as one stop on an excellent radical walk along The New River:

The old Library that used to stand here was closed in the 1990s.  It was squatted in late 1995 (or early 1996), by Hackney Squatters Collective (“with our usual finesse – crowbar through the window”… “hiding quietly while cops shone their torches though the big glass doors just after we cracked it”) who had previously run great squat centres in Mildmay Park, 67a Stoke Newington Road, and the Arch refugee squat (directly opposite the latter), and went on to occupy (and save from demolition) London Fields Lido. One of the soundest bunches of people you’re ever likely to meet.

One of the old collective offered some recollections: “The library was made use of by various groups from the local Finsbury Park Action Group to Class War. Most significant for us was Reclaim The Streets (who at the time we thought were a bunch of crazy hippies), however we would go on to become irresistably entwined.

While we continued our open cafe and bar social nights, Zapatista benefit gigs etc, Peter Kenyon (local Labour scumbag), sent out letters to the neighbourhood declaring that as soon as the squatters had been evicted he would ‘return’ the place to the community. Being a politician, he lied.”

Another recalled “late nights, drinking too much, good friends, Victor’s Spanish punk band rehearsing, games nights, xmas and birthday parties, cold (until we turned the gas on), repairing the roof, getting pissed off with people who just treated the place as a late night drinking club and repopulating the library with books from Middlesex Poly…

There was also a ceilidh held jointly with a local community group who wanted to see the library put back into use, though possibly not quite in the way that we were doing it…”

The Library was a great centre, the local campaigners that had tried to save the library and wanted it re-opened were mostly supportive, there were weekly cafes, regular events, benefits, meetings. Always a friendly atmosphere, kids everywhere… Accessible to all. It lasted about three and a half years, and was evicted by the council. Who then left it empty again despite local campaigns for the library to reopen. Bleuugh.

In 2008-9 the place was squatted again for a while, but later that year work began to demolish it and build housing.

I would recommend Past Tense’s London Rebel History Calendar 2023, which is available online and from all good radical bookshops in London.

Defending Hackney Libraries in the 21st Century

At the turn of the Century, Hackney Council bankrupted itself by purchasing a dysfunctional computer system (ITNet) for its housing benefit payments. To balance the books a huge sell off of community assets was planned including nurseries, council owned properties (most infamously Tony’s Cafe on Broadway Market) and of course several libraries, including Clapton. My recollection is that all the threatened libraries survived this particular battle.

Protest over Cuts to Hackney Library Services. 21-7-11 photo by Guy Smallman

Following the global financial crisis of 2008, the UK government launched a brutal austerity assault on public spending with severe cuts to local government budgets. In Hackney this resulted in yet another proposal to reduce library services which was opposed by Save Hackney Libraries. The campaign resulted in some significant concessions from the council.

This is probably just the tip of the iceberg – if you can remember other campaigns to save Hackney Libraries, please leave a comment.

And do what you can to support the current protests!

Bonus feature: Radical meetings at Hackney Libraries

There is a long history of Hackney Libraries hosting radical events too, with meetings by the Suffragettes and the Women’s Freedom League and radical communist theatre performances by Hackney Peoples Players being held at Stoke Newington Library alone in the early 20th Century alone.

It’s a mixed legacy though…

Also bad things

If you wanted to be scab during the 1926 General Strike, the library was where to go:

Strikebreaking was enthusiastically encouraged by Hackney Borough Council, now no longer in Labour hands. Right from the start they issued a notice calling for volunteers to man essential services. An office was opened in the public library opposite the Town Hall where strikebreakers could sign on and this was kept open from 9am to 8pm.

“Not A Thing Was Moving” – Hackney and the 1926 General Strike

In September 1981 a Council meeting was severely disrupted by Hackney Ethnic Minorities Library Consultative Committee who felt that they weren’t getting anywhere with the issues they were raising with the Council about inclusivity and removing racist and sexist material from the stock. (Hackney Peoples Press October 1981 – front page).

There was a marked improvement after this protest, and it is notable that in 1985 Dalston Library was renamed the CLR James Library in honour of the Trinidadian born writer and political activist Cyril Lionel Robert James. During the redevelopment of Dalston Square, there was some indignation that the relocated library would not retain the name, but sense prevailed. (On a more personal note, a lot of my self-education in black history was through books from Hackney Libraries).

As recently as 2008, Iain Sinclair was banned by the council from speaking events in its Libraries after writing critically about the regeneration of North East London prior to the 2012 Olympics.

White Riot by Joe Thomas – a radical Hackney novel

The Radical History of Hackney site sprung out of some conversations with some younger friends of mine. I was trying to explain some of the events of the 1970s and 1980s I’d heard about. They looked at me a bit sceptically, so I promised I’d send them some links. But there were no links to be had. Just my fading memories.

With the help of the comrades at 56A Infoshop I scanned in some old newsletters. But that didn’t really do it all justice. So I started writing and researching and following up links and one thing led to another.

And now there are links about a multitude of struggles, strugglers, victories, defeats and inspiring events on this site. And it’s been gratifying to see people engaging with the various stories here and linking to them or citing them in their own writing. Perhaps one thing that’s missing is telling these stories in a cohesive and non-nerdy manner. Bringing it all together in one entertaining package that is easily digestable. Like a novel maybe.

White Riot is a crime novel set in Hackney from 1978-1983. The crime is primarily committed by the police.

The book draws extensively on material from this site AND is a gripping read. The author does an incredible job of bringing the various strands and events to life – The Rock Against Racism carnival in Victoria Park, the National Front HQ in Hoxton, the death of Colin Roach, the drugs trade and cops, old pubs of Hackney, music, it’s all kicking off here.

I especially liked the way that the same events were looked at by different characters – a downtrodden Hackney Council bureaucrat (who may be based on the author’s Father), a radical female photographer who lives in squats, an anti-racist cop, a Turkish teenager and a Spycop.

About a third into the book my trainspotter tendencies were defeated. I stopped trying to figure out which documents things were from and just enjoyed the unfolding plotline.

I have no doubt that people who were around in the timeframe will have some criticisms of the way that things are described, as do I. For example I think the Spycop is portrayed too heroically given the wideranging testimony of the havoc that these police officers have unleashed on people’s lives – although it is possible this side of things may be dealt with in greater detail in future instalments, as White Riot is the first of a trilogy.

But creating a space for these criticisms to be made is good. One of the valuable things about the book is drawing attention to the struggles of the past and what lessons can be learned from them.

I’m excited to see how the story is received and what conversations can be had about the subject matter.

The book includes some useful notes and bibliography which clarifies which parts of the story are fictionalised and what sources are used.

White Riot is published by Arcadia Books on 19th January. You can pre-order it through Pages of Hackney.